ABSA Chowed My Money

<p>On the 8th of January 2016, I made a deposit for R670 to my Woolworths Credit Card. A few days down the line, the payment did not reflect on my Woolworths Credit Card Account.</p> <p>I Contacted Woolworths Credit Card to enquire where the problem is since I made a payment. They requested that I send proof of payment, which I did. They notified me that the account number which I used was incorrect. It is the number that I was supposed to use it only if I was making an EFT and not through the ATM. They then advised that I should go to the bank and request them to allocate the transaction accordingly. I made an EFT to Woolworths in the mean time through internet banking.</p> <p> </p> <p>I went to ABSA Branch at Central City, Mabopane a guy called Herman promised to assist. He requested that I send proof of payment, which I did through the CBD branch (Cnr Madiba & Thabo Sehume) I went back to the branch in Central City, Mabopane on numerous occassions only to be told he was out of town.</p> <p> </p> <p>I requested feedback through e-mail in vain.</p> <p> </p> <p>I subsequentlly logged a query (Ref# ********** ) with Tshwane CBD branch (Cnr Thabo Sehume) only to be told there was never such a transaaction on the particular date.</p> <p> </p> <p>My money still has not been correctly allocated to Woollies CC or refunded to me to date.</p>