ABSA Cheque card & Tap 'n Go

I have been a client for 16+ years, and NEVER have I received such disastrous service, from such *********** individuals.<br> In the beginning of December 2015, I went in to replace my Cheque card. Was told it would take 7-10 business days, and that they had to cancel my cheque card because one cannot have more than 2 cards on your account at one time. I went in on day 17 (12 business days after ordering replacement card), and was told that, even though I had 'proof' in the form of a print-screen showing the card was ordered, that they had failed to order the card. Mavis, a manager at Clearwater ABSA, told me she is going to get the issue resolved by providing me with a temp embossed Tap ' n Go enabled card. The Tap 'n Go facility never worked. Got my \new"card the weekend"