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Mariska M
1 reviews | Active since Jul 2014
15 Sept 2021, 21:46
Absa cheque account ***
We have been in contact with Absa requesting a statement on a Absa cheque account for more than two weeks and every time we call the call centre get told it will be mailed to no avail
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Absa's replyOfficial
16 Sept 2021, 08:46Dear Mariska Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology. Your complaint reference number is C-***6. I will review and provide you with my specific contact details as well as your unique complaint reference number, and an expected timeframe for further feedback within the next four hours. Kind regards, Daphne Le Grange Group Customer Care
Absa's reply16 Sept 2021, 08:46
Official
Dear Mariska Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology. Your complaint reference number is C-***6. I will review and provide you with my specific contact details as well as your unique complaint reference number, and an expected timeframe for further feedback within the next four hours. Kind regards, Daphne Le Grange Group Customer Care