DM
Delco M

1 reviews | Active since Nov 2017

07 Jan 2020, 11:36

Absa cheque account

I use to have an Absa cheque account, I stopped using it in September 2018, and I didn't close it, I got a call that it has been handed over and I owe R900, what I don't understand is that why am I accumulating charges on an account I'm not using

0
Replies (1)
Absa
Absa's reply08 Jan 2020, 12:28
Official
Dear Delco

Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology . I will review and provide you with my specific contact details as well as your unique complaint reference number, and an expected timeframe for further feedback via email or making contact with you telephonically. 
 
Regards
 Lebogang Mashiane 
 Specialist Case Manager
 Customer Value Management