MS
Mbokeleng S

1 reviews | Active since Feb 2012

10 Jul 2023, 11:27

ABSA CHEQUE ACCOUNT

Iv Open cheque accounts few months ago. But the charges are rediculars and its not what we agree when I open the Account,I HAVENT RECIEVED ANY DETAILS FROM ABSA REGARING THIS CRAYZE CHARGES. NOW IM RECEIVING THIS HARRASING CALLS FROM MBD DEBT COLLECTING Jason :*** HE IS VERY RUDE NOT GIVING AND INFO ABOUT MY ACCOUNT HE TELLING ME THAT I MUST GO TO ABSA AND GET AND INFO. I SPOKE TO LEBO FROM OLLECTION DEPARTMENT AND SHE WAS TELLING ME TO CALL MBD.

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Replies (1)
Absa
Absa's reply10 Jul 2023, 12:09
Official
Dear Mbokeleng Selepe Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically.   The reference number to your complaint is C-***6. Kind regards,Group Customer CareRezona Louw