MM
Mondli M
1 reviews | Active since May 2025
14 May 2025, 09:47
Absa ChatWallet is a FLOP!!
DO NOT USE ABSA CHATWALLET!!! If the people at absa know what's good for them they will discontinue this shambolic product!! So useless and collects so much data from us. Why change the Cashsend system when it was working perfectly fine??? My recipient still can't access the money I sent, it keeps telling her that her "session has expired" , I can't even reverse the cashsend funds back into my account anymore with this ChatWallet flop!
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Absa's replyOfficial
14 May 2025, 13:28Dear Mondi Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically. The reference number for your complaint is C-***4. Kind regards,Group Customer CareVanessa Crowe
Best regards,
Absa's reply14 May 2025, 13:28
Official
Dear Mondi Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically. The reference number for your complaint is C-***4. Kind regards,Group Customer CareVanessa Crowe
Best regards,