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Diana O
1 reviews | Active since Feb 2019
05 Dec 2023, 11:36
ABSA Charging Ridiculous Charges
Absa charge me for unpaid debits, charge me AGAIN for the same unpaid debits and AGAIN for the same unpaid debits.....then they deny they did, but my bank statement don't lie. I am unable to pay my creditors for 1 month due to unforeseen circumstances and ABSA take the opportunity to charge me as much as they possibly can. WOW....I should have stick with FNB!!!
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Absa's replyOfficial
05 Dec 2023, 13:30Dear Diana Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically. The reference number for your complaint is C-***2. Kind regards,Vanessa CroweGroup Customer Care
Absa's reply05 Dec 2023, 13:30
Official
Dear Diana Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically. The reference number for your complaint is C-***2. Kind regards,Vanessa CroweGroup Customer Care