Absa charging me for a CLOSED Account

Absa is at it again. I am so sick and tired of dealing with Absa, they do not value their customer's at all. I am now sitting with an issue and do not know how to resolve this because they are not taking customer calls. In January 2020 I went into Mall of Africa to settle and close my credit card. I followed their tedious process put in place for this and after leaving the bank HOURS LATER was just happy to have this resolved. However, Absa had other intentions for me. It's now months later and I am still being charged for something that's supposed to be CLOSED. This is unacceptable, someone needs to call me to have this reversed and then we can discuss me closing ALL my accounts with them after 15 YEARS as a CUSTOMER. I feel like I have been ******, charged for something that is "closed". As a customer I expect my bank to have my best interest at heart but I am not so lucky with Absa this is extremely disappointing!