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Estelle E

1 reviews | Active since Mar 2009

20 Dec 2016, 08:12

Absa charges to replace expired debit card

<p>i received a message stating my debit card is expiring and must be replaced. I went to a branch and had this done. To my surprise I see on my statement that I am being charged R100 to replace a card that expired!!! The card wasnt lost or damaged, but expired, but I must pay R100 to have the card replaced!!!! I wonder what will be next to generate MORE money for Absa?!?!?</p>

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Replies (1)
Absa
Absa's reply20 Dec 2016, 10:42
Official
Thank you for bringing this matter to our attention. We will investigate the matter and contact you once the matter has been resolved.. Kind regards Claudette Lewis Group Customer Care Absa Bank Ltd