1 reviews | Active since Nov 2019
Absa charges interest on ********** transactions for a closed account
I'm sick and tired of ABSA! Sick and tired.
So far it has taken me a year to try and resolve a ***** complaint - without any luck. Every few months I have to approach ABSA and convince them that the amount outstanding on my CLOSED CREDIT CARD ACCOUNT (!) is the same ********** transactions which they supposedly reversed previously. Over the course of a year, they have had to reverse the same transactions more than 5 times.
This time around ABSA even expects me to pay the R1 614.45 interest they charged on the ********** transactions, despite the fact that I proved I had a zero bank balance when I CLOSED my account. Oh, and did I mention, this is for a CLOSED ACCOUNT. These transactions and bank charges occurred on an account that was CLOSED by me in February 2020.
If this doesn't cast serious doubt on ABSA's approach to ***** or the suspicion that ***** is committed from the inside, then I guess nothing will.
Don't support ABSA - do what I do and bank with someone else instead.
Kind regards,Rezona Louw Group Customer Care
Kind regards,Rezona Louw Group Customer Care
