1 reviews | Active since Jul 2011
ABSA charges for a service I never receive.
Worst bank in the country.<br> <br> My internet banking was suspended on 1 March 2016. On 31 March 2016 I went into ABSA Carnival Mall to have it reactivated. On 1 April 2016 less then 24hours after having it reactivated, it had been suspended again due to lack of funds. I HOPE YOU DON'T THINK THAT THE PAYMENT MADE ON 31 MARCH WAS FOR THE MONTH OF MARCH CAUSE YOU NEVER GAVE ME THE USE OF THE SERVICE BY SUSPENDING IT AND I WILL NOT ****ING PAY FOR A SERVICE I DIDN'T RECEIVE. Just to get my internet banking working again 2 days later i went in to the branch again and had it reactivated. 2 days after again reactivating my internet banking on 6 April 2016 it was deactivated again due to fees even though i had been to the branch twice in two weeks to have this problem fixed. On the 7th I called ABSA who stated that service was deactivated due to fees and after explainging to him that i went into the branch 2 days ago he said he can't see that i did. He then wanted to send a request through for a debit order AGAIN against my account for the paid up fees. USELESS BANK! LIKE BARCLAYS I'M TAKING MY INTERESTS SOME PLACE ELSE!<br>
Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback shortly.
Kind regards
Claudette Lewis
Group Customer Care
Absa Bank Ltd
Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback shortly.
Kind regards
Claudette Lewis
Group Customer Care
Absa Bank Ltd
