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Zama K
1 reviews | Active since Feb 2014
15 Jul 2020, 17:57
Absa charges
I am a client of ABSA for years and very happy with them but off late i have noticed the internet fee charge going off my account... Please clarify this amount as i do not remember signing up for it.
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Replies (2)
Absa's replyOfficial
16 Jul 2020, 14:27Dear Zama Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology . I will review and provide you with my specific contact details as well as your unique complaint reference number, and an expected timeframe for further feedback within the next four hours . Kind regards,Daphne Le GrangeGroup Customer Care
Absa's reply16 Jul 2020, 14:27
Official
Dear Zama Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology . I will review and provide you with my specific contact details as well as your unique complaint reference number, and an expected timeframe for further feedback within the next four hours . Kind regards,Daphne Le GrangeGroup Customer Care
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Zama K's updateReviewer Update
20 Jul 2020, 15:20Thank you Gugu from Newcastle Mall Branch... She helped and explained all my charges.
ZK
Zama K's update20 Jul 2020, 15:20
Reviewer Update
Thank you Gugu from Newcastle Mall Branch... She helped and explained all my charges.