SL
Simphiwe L
1 reviews | Active since Sept 2022
06 Sept 2022, 15:24
Absa charges
Absa contacts me to convert into cheq account then immediately after I'm in cheq account debit orders bounce so they can charge me penalty, they claim there was no money in the account whereas I've been using this account for the last 10 years and the last 5 years my debit orders been going off no problem.
Helpful (0)
Replies (1)0
Replies (1)
Absa's replyOfficial
07 Sept 2022, 08:38Dear Simphiwe Lenz Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically. The reference number for your complaint is C-***6. Kind regards,Group Customer CareRezona Louw
Absa's reply07 Sept 2022, 08:38
Official
Dear Simphiwe Lenz Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically. The reference number for your complaint is C-***6. Kind regards,Group Customer CareRezona Louw