ABSA: Changing the goal post as they see fit

I have an Absa Credit Card. I brought my outstanding balance down over a difficult time to such an extent that I had R2000 available. Planning my holiday, I decided to rent a car for which I would need a credit card.

I called ABSA Credit Card on the 15th of June 2018 and advised them that I want to use the card for my holiday. I specifically asked the consultant that if I pay my holiday money into card, is ABSA going to do some "funny business" (my exact words). If ABSA were planning to take one sided action (as they have done in the past), I would rather deposit the funds into my wife's credit card with another bank. I was told not to worry, this will not happen. Famous last words!

I believed ABSA, biggest mistake of my life. On the 21st of June 2018 I received the following sms (not a call or an email):

"...... we will reduce your credit card limit today from ...... to ...... For enquiries, please call...."

A day before my holiday. What I am furious about is the fact that:

1. ABSA **** to me

2. Why wasn't I given notice of this one sided decision

3. I will give you the best odds ever, that if I decide to reduce my monthly repayment unilaterally with 31%, I will be listed as far as ABSA can possibly list me with every credit agency they can find on google.

At the bottom of ABSA correspondence you find the following words:

"Respect | Integrity | Service | Excellence | Stewardship Helping people achieve their ambitions – in the right way"

What a lie!