ABSA CHANGING PERSONAL DETAILS WITHOUT CONSENT

Last weekend I realized I'm not receiving my RVNs and phoned to find out why, and was told the problem is with my network.<br> Eventually after many hours I realized that the problem was with the number itself.<br> The system changed the RVN destination number to an old number which has not been in use for more than a year, and is possibly allocated to another person who is currently receiving my personal banking details.<br> Security threat much? I won't know if anyone else is on my bank account and doing things on it!!!<br> According to ABSA they don't know how this happened and no one can fix it.<br> Today I sit with the same issue as I did last weekend with absolutely no assistance from ABSA as the problem is clearly mine and not theirs.