RR
Ronan R
1 reviews | Active since Nov 2021
24 Nov 2021, 09:18
absa centurion mall branch (card collection)
I need a form of identification to collect a bank card from absa centurion mall branch. My wallet was ****** with my ID and drivers licence inside, I provided a temporary license and unabridged birth certificate and the staff still didn’t want to help me.
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Absa's replyOfficial
24 Nov 2021, 10:41Dear Ronan Reyneke Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically within the next four hours. The reference number to your complaint is C-***1. Kind regards, Rezona Louw Group Customer Care
Absa's reply24 Nov 2021, 10:41
Official
Dear Ronan Reyneke Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically within the next four hours. The reference number to your complaint is C-***1. Kind regards, Rezona Louw Group Customer Care