Absa Centurion Lifestyle - you are shocking!

Absa Centurion Lifestyle your customer service is non-existent! My employee submitted his FICA docs in the first week of March as he had renewed his work permit. He tried to draw money from his account yesterday and he wasn’t able to as his account is still blocked. This is not the first time this has happened - I find this really shocking. Added to this - no one answers your phone so I can’t even speak to a human to get this resolved. My employee has done everything you have asked by submitting his documents and is now unable to buy food with his salary as his account is blocked.