Absa Cell Phone dilemma

i have been an absa client as long as i can remember. with the introduction of cell phone banking i thought banking would become a bit easier and convenient. and it did. that is until absa, in their infinite wisdom, decided to change the verification process from the sms to their new absa app. the problem with the current verification process is that you need to have airtime or data on your device to either access the app or verify online purchases from a desktop pc or laptop. case in point: this morning i tried to get airtime on my phone to purchase electricity. but due to the lack of data or airtime i was unable to complete the purchase. this meant that for me to buy airtime or data from absa online i need to have airtime or data on my phone otherwise the transaction cannot be verified. the previous version with the sms verification meant that i did not need to have either data or airtime since the receipt of an sms is not dependent on neither of the above. thank you absa for making purchasing little things difficult.

regards

marlon