Absa causes more distress than Covid-19

Absa causes more distress than Covid-19,

I was unemployed in 2*** and was threatened several times that my car would get repossessed. I then did everything in my power to rectify my outstanding car installments with ABSA and find myself in a position where I can pay more than what’s expected of me. I politely requested the bank to change my term as I wanted to pay R5000 as my monthly installment as opposed to the agreement and I was advised negative. I then took it upon myself to advise the bank that I would make cash deposits at the bank on the last day of the month -which I did on the 30/08/20 just to find that an additional R5000 was debited from my second account.

Why and how my second account (Capitec)debited as I have never given consent to that and have been paying cash for the past 12months? The very Bank that hounded me like a dog and treated me like a ******** when empathy was needed during my unemployment days,is the very bank that cannot handle instructions,lacks consistency and respect for their clients.

The rest of my debit orders were paid as a result of the above.My payment profile with ITC has now been affected, I have no money to buy food, send money at home to my unemployed mother nor use the car to go to work because of this useless. You've inconvenienced me and caused distress in my life. Banks are made to benefit banks and nothing for their clients... We are all under crisis mode due to the pandemic,however that’s no excuse for ill treating your clients! Get financing from Absa and you’ll see how pathetic they are!!I cannot wait to get to pay of my car