KN
Koketso N
1 reviews | Active since Jun 2020
12 Jun 2020, 11:33
Absa Cashsend withdrawal
I sent someone money using Absa's cashsend option. the electricity went off during the transaction, now when we try to withdraw we are getting a " transaction not allowed 55" error, visited a branch & they said they can't assist.
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Absa's replyOfficial
12 Jun 2020, 13:12Dear Koketso Ngobenii
Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology . I will review and provide you with my specific contact details as well as your unique complaint reference number, and an expected timeframe for further feedback within the next four hours .
Kind regards,
Daphne Le Grange
Group Customer Care
Absa's reply12 Jun 2020, 13:12
Official
Dear Koketso Ngobenii
Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology . I will review and provide you with my specific contact details as well as your unique complaint reference number, and an expected timeframe for further feedback within the next four hours .
Kind regards,
Daphne Le Grange
Group Customer Care