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katlego P
1 reviews | Active since Jul 2013
28 Apr 2021, 08:22
ABSA Cashsend error 55
I received money via cashsend when i went to the ATM to withdraw the money i get an error 55 message saying transaction not allowed, the sender insists that the pin is correct and i did receive the 10 digit code sms. i have been to three different ATM's and still same error, this is not at all fair and it is a big inconvenience, i need that money!!!!!!
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Absa's replyOfficial
28 Apr 2021, 11:37Dear katlego Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology . I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or making contact with you telephonically within the next four hours . The reference number to your complaint is C-***6 Kind regards,Rezona Louw Group Customer Care
Absa's reply28 Apr 2021, 11:37
Official
Dear katlego Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology . I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or making contact with you telephonically within the next four hours . The reference number to your complaint is C-***6 Kind regards,Rezona Louw Group Customer Care