AJ
Angelo J
1 reviews | Active since Jul 2019
02 Jul 2019, 09:32
ABSA CASHSEND CAN NOT BE TRUSTED
I SENT A CASHSEND OF R700 TO MY OWN NUMBER ON 25/06/2019 ,I TRIED WITHDRAWING AT THE ATM AT SOUTHGATE MALL, BUT IT GAVE ME AN ERROR ''55'' CODE , I SKIPPED WORK THE VERY NEXT DAY AND WHEN TO THE BANK I WAS INFORMED A CASE WILL BE LOGGED [CASE#***3], IT IS 02/07/2019 I STILL HAVEN'T RECEIVED MY MONEY ,I DON'T UNDERSTAND WHY IT HAS TO BE INVESTIGATED THERE CAMERA'S ALL AROUND THE ATM CERTAINLY THEY ABLE TO SEE I DID NOT RECEIVE ANY-MONEY AND IT WAS I THAT WAS THERE, THIS HAS COMPLICATED MY LIFE, AND COMPROMISED MY RELATIONSHIP WITH MY EMPLOYER, I'M REALLY DISAPPOINTED AND FRUSTRATED AND STILL I'M THE ONE THAT SHOULD KEEP CALLING AFTER THEM FOR MY OWN MONEY
Helpful (0)
Replies (3)0
Replies (3)
Absa's replyOfficial
02 Jul 2019, 15:34 Dear Customer
Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback once matter has been resolved.
Kind regards
Daphne le Grange
Specialist Case Manager
Customer Value Management
Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback once matter has been resolved.
Kind regards
Daphne le Grange
Specialist Case Manager
Customer Value Management
Absa's reply02 Jul 2019, 15:34
Official
Dear Customer
Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback once matter has been resolved.
Kind regards
Daphne le Grange
Specialist Case Manager
Customer Value Management
Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback once matter has been resolved.
Kind regards
Daphne le Grange
Specialist Case Manager
Customer Value Management
AJ
Angelo J's updateReviewer Update
04 Jul 2019, 12:36I still have not received feedback I do not understand why ABSA does not have a risk account for cases like this I mean that is why I use them for my money to be protected, still I have to wait and the funny part is I know nobody got hold of that money it is ABSA themselfs ,at this point I do not want feedback I just want my money ABSA ATMS problems is there own problem to investigate not mine
AJ
Angelo J's update04 Jul 2019, 12:36
Reviewer Update
I still have not received feedback I do not understand why ABSA does not have a risk account for cases like this I mean that is why I use them for my money to be protected, still I have to wait and the funny part is I know nobody got hold of that money it is ABSA themselfs ,at this point I do not want feedback I just want my money ABSA ATMS problems is there own problem to investigate not mine
AJ
Angelo J's updateReviewer Update
05 Jul 2019, 08:14Still didn't receive anything whatsoever I promise on my life I'm not going to leave this here
AJ
Angelo J's update05 Jul 2019, 08:14
Reviewer Update
Still didn't receive anything whatsoever I promise on my life I'm not going to leave this here