FH
Fakazi H
1 reviews | Active since Mar 2013
26 Sept 2020, 10:08
Absa CashSend
A big bank like absa lacks human integrity. Cash send was designed around people who need emergency cash but have no bank account, now if your atm runs out of certain note a recipient is stuck with no other option but to run around south Africa trying to find one of your atms that has the note! When other banks give you an option to withdraw a lesser amount. Please fix this unnecessary stupid issue and please design **** that you actually use for you to be able to pick up these issues and better your system.
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Replies (1)Absa's replyOfficial
28 Sept 2020, 09:04Dear Fakazi Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology . Your complaint reference number is C-***8. I will review and provide you with my specific contact details as well as your unique complaint reference number, and an expected timeframe for further feedback within the next four hours . Kind regards, Daphne Le Grange Group Customer Care
Best regards,
Absa's reply28 Sept 2020, 09:04
Official
Dear Fakazi Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology . Your complaint reference number is C-***8. I will review and provide you with my specific contact details as well as your unique complaint reference number, and an expected timeframe for further feedback within the next four hours . Kind regards, Daphne Le Grange Group Customer Care
Best regards,
