BM
Brown M

1 reviews | Active since Dec 2019

14 Dec 2019, 11:10

Absa cash send is ridiculous

As a major company your cash send is a disappointment to speak the truth . Please upgrade the system and have a self service pin e.g *120* ****# for someone who’s not a card holder who is receiving money ,like every other bank does.

0
Replies (1)
Absa
Absa's reply17 Dec 2019, 16:00
Official
Dear Brown

Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology . I will review and provide you with my specific contact details as well as your unique complaint reference number, and an expected timeframe for further feedback via email or making contact with you telephonically. 

Regards
 Lebogang Mashiane 
 Specialist Case Manager
 Customer Value Management