CM
Cocco M
1 reviews | Active since Nov 2019
05 Nov 2019, 20:02
ABSA Cash Send inconvenience.
Absa cash send sms STILL hasn't come through and it's been about 5 hours since the transaction was made! I really need that money now and this is a huge inconvenience. Can anyone assist???
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Replies (2)
Absa's replyOfficial
06 Nov 2019, 20:33Dear Cocco
Thank you for bringing this matter to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as your unique complaint reference number, and an expected timeframe for further update/ feedback via email or making contact with you telephonically.
Looking forward to being of service to you.
Kind regards
Nthabiseng Sibande
Customer Value Management
Absa Bank Ltd
Thank you for bringing this matter to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as your unique complaint reference number, and an expected timeframe for further update/ feedback via email or making contact with you telephonically.
Looking forward to being of service to you.
Kind regards
Nthabiseng Sibande
Customer Value Management
Absa Bank Ltd
Absa's reply06 Nov 2019, 20:33
Official
Dear Cocco
Thank you for bringing this matter to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as your unique complaint reference number, and an expected timeframe for further update/ feedback via email or making contact with you telephonically.
Looking forward to being of service to you.
Kind regards
Nthabiseng Sibande
Customer Value Management
Absa Bank Ltd
Thank you for bringing this matter to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as your unique complaint reference number, and an expected timeframe for further update/ feedback via email or making contact with you telephonically.
Looking forward to being of service to you.
Kind regards
Nthabiseng Sibande
Customer Value Management
Absa Bank Ltd
Absa's replyOfficial
06 Nov 2019, 22:09Dear Cocco
We were unable to trace any accounts linked to you. We need the sender's account number, date and amount in order to log a formal case and assist further.
Kind regards
Nthabiseng Sibande
Customer Value Management
Absa Bank Ltd
We were unable to trace any accounts linked to you. We need the sender's account number, date and amount in order to log a formal case and assist further.
Kind regards
Nthabiseng Sibande
Customer Value Management
Absa Bank Ltd
Absa's reply06 Nov 2019, 22:09
Official
Dear Cocco
We were unable to trace any accounts linked to you. We need the sender's account number, date and amount in order to log a formal case and assist further.
Kind regards
Nthabiseng Sibande
Customer Value Management
Absa Bank Ltd
We were unable to trace any accounts linked to you. We need the sender's account number, date and amount in order to log a formal case and assist further.
Kind regards
Nthabiseng Sibande
Customer Value Management
Absa Bank Ltd