MC
Mo C
1 reviews | Active since Jun 2020
16 Mar 2022, 11:05
Absa cash send error 72
I have had two ABSA Cash sends sent to me today. Always getting error code 72. The sender went back to the ATM to try and reverse the paymnent but could not. I have tried 3 different ATMS. I really need this money. Can someone please give me a solution or at least look into this for me. What is error code 72?
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Replies (2)
Absa's replyOfficial
16 Mar 2022, 12:33Dear Mohammed Cassojee Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically. The reference number for your complaint is C-***2. Kind regards,Group Customer CareRezona Louw
Absa's reply16 Mar 2022, 12:33
Official
Dear Mohammed Cassojee Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically. The reference number for your complaint is C-***2. Kind regards,Group Customer CareRezona Louw
Absa's replyOfficial
23 Mar 2022, 18:28 Dear Mohammed Cassojee
We refer to your complaint posted on Hellopeter.
Please accept our sincere apology for any inconvenience caused.
The reference number for your complaint is C-***2.
Kindly provide our office with the following information to ensure effective investigation and feedback.
1. Account or ID number of the sender.
2. Date of Transaction.
3. Cash Send amounts.
Regards,
Rezona Louw
Specialist Case Manager: Social Media
Customer Value Management: Customer Care
We refer to your complaint posted on Hellopeter.
Please accept our sincere apology for any inconvenience caused.
The reference number for your complaint is C-***2.
Kindly provide our office with the following information to ensure effective investigation and feedback.
1. Account or ID number of the sender.
2. Date of Transaction.
3. Cash Send amounts.
Regards,
Rezona Louw
Specialist Case Manager: Social Media
Customer Value Management: Customer Care
Absa's reply23 Mar 2022, 18:28
Official
Dear Mohammed Cassojee
We refer to your complaint posted on Hellopeter.
Please accept our sincere apology for any inconvenience caused.
The reference number for your complaint is C-***2.
Kindly provide our office with the following information to ensure effective investigation and feedback.
1. Account or ID number of the sender.
2. Date of Transaction.
3. Cash Send amounts.
Regards,
Rezona Louw
Specialist Case Manager: Social Media
Customer Value Management: Customer Care
We refer to your complaint posted on Hellopeter.
Please accept our sincere apology for any inconvenience caused.
The reference number for your complaint is C-***2.
Kindly provide our office with the following information to ensure effective investigation and feedback.
1. Account or ID number of the sender.
2. Date of Transaction.
3. Cash Send amounts.
Regards,
Rezona Louw
Specialist Case Manager: Social Media
Customer Value Management: Customer Care