I have a problem with money that was send to me by my brother on the 25th February 2018, I sent my husband to withdraw money the following day he couldn't get the money because he was getting error 55 which he tried different atm but still the same.now we fighting with my brother because till today we haven't received the money and absa is telling him that we have withdrawn the cash which we did not...NOW WE ARE ALL FIGHTING BECAUSE MY HUSBAND SAYS I DON'T TRUST HIM AND BRTHOTHER ALSO FEELS LIKE I DON'T TRUST THAT HE SENT THE MONEY. He was advised on the 27th that you had problem with cash send now you saying we received the money though we did not.can you please help us as you guys are tearing us apart...?
Dear Customer
Thank you for bringing this matter to our attention. Kindly provide us with your account/ID number to log a formal complaint for investigation. Also use the private reply for me to see the details. We will investigate the matter and furnish feedback shortly.
And also provide us with the account number of the sender, receipients cell number and amount .
Kind regards
Nthabiseng Sibande
Group Customer Care
Absa Bank Ltd
Best regards,
Dear Customer
Thank you for bringing this matter to our attention. Kindly provide us with your account/ID number to log a formal complaint for investigation. Also use the private reply for me to see the details. We will investigate the matter and furnish feedback shortly.
And also provide us with the account number of the sender, receipients cell number and amount .
Kind regards
Nthabiseng Sibande
Group Customer Care
Absa Bank Ltd
Best regards,
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