ja
jean-pierre ackerman

1 reviews | Active since Jan 2017

16 Jan 2017, 10:47

absa cash rewards no customer service

<p>Im strugling since november 2016 to claim my absa rewarts every time i phone its a new story and a defrent problem had it with you absa had a problem with you in the begining of 2016 asswell and no service this is the last ill be moving my accounts from you very soon im a customer since you became absa in the 90" your service suck you never return customer calls or follow up on problems</p>

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Replies (2)
Absa
Absa's reply16 Jan 2017, 14:43
Official

Dear Customer

It is indeed pleasing to receive complimentary remarks about staff that have given quality service to customers. I wish to take this opportunity to thank you for the time and effort to bring this to my attention.


Kind regards

Daphne Le Grange

Group Customer Care

Absa Bank Ltd

ja
jean-pierre ackerman's update17 Jan 2017, 10:08
Reviewer Update

pleas do not tell me that i did not make myself clear that you have bad service pleas explain to me where do you see in my complaint that gave you complimentary remarks about staff that have given quality service to customers are you just being sarcastic , are you or absa going to even try and assist or call or something or is it just fine to loos a customer