TG
Tate G

1 reviews | Active since Feb 2013

28 Jul 2018, 11:28

ABSA Cash Passport

I bought a cash passport card from ABSA and was told that it could easily be linked to my online ABSA profile. It has been a week and it has still not been linked to my profile. ABSA has said that it’s systems have been down. Have they been down for a week?? I spoke to a branch manager and was told that I could only reload the card by calling in during the week. It is a Saturday and I am abroad and ABSA just cannot assist.

0
Replies (1)
Absa
Absa's reply30 Jul 2018, 10:41
Official

Dear Customer

Thank you for bringing this matter to our attention.

Please can you provide me with your ID or Account number to enable me to log a formal complaint for you, this information can be sent via private message.

Regards

Claudette