ABSA Case No. ***

We are insured with Absa for many years and with the first rain fall we had this year, a couple of weeks ago one of the ceiling collapsed in the study. Absa's contractors came to view and we received a message: your incident has been logged after that nothing - my husband had to phone and phone and then get told they don't have a job card so it carried on and on. with our last call he was told this happened due to OUR negligence and it will not be fixed, amazing service!!