ABSA ***** Case

I reported a *****ulent event on my ABSA Debit account on 31/07/2025, the consultant requested I get an Affidavit stating what had happened. I sent all requested documents to ABSA on the 01/08/2025, also included Visham Maharaj and Nonkululeko Mgwenya in the email.

I called ABSA ***** line back and was told the Investigating Officer - Tumi Letswalo will contact me shortly.

I have called ABSA now SEVERAL times trying to resolve this, all the Managers are NOT AVAILABLE, the investigating Officer Tumi is NOT AVAILABLE. And nobody can tell me what is happening with regards to the money taken from my account without my Authority.

Does this now mean your money is not safe in the bank as well, because it seems as if ABSA is working with the ********s and not their clients.

How can a transaction ( Tap & Go ) transaction of over R2000 go off my Debit Card without a PIN request ? When my limit is R500, unless it is Authorized by ABSA...

So is ABSA working with the ********?

I don't know what investigation is going on because I have not yet spoken to anyone from ABSA, unless I call the ***** line and they don't know either.

FUSTRATED, ANNOYED, DISAPPOINTED.