HT
Howard T

1 reviews | Active since Nov 2013

19 May 2016, 06:56

ABSA Caring about customer service

<p>On Monday I wrote a critical review about customer service I had received at an ABSA branch. I would like to thank the customer service team from ABSA for attending to my problem and helping to resolve the situation so swiftly. While as a consumer we must highlight bad experiences but on the same token if people have made a concerted effort to resolve the the problem they must be congratulated.</p> <p>THANK YOU</p>

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Replies (1)
Absa
Absa's reply19 May 2016, 09:47
Official

Dear Customer

It is indeed pleasing to receive complimentary remarks about staff that have given quality service to customers. I wish to take this opportunity to thank you for the time and effort to bring this to my attention.


Kind regards

Daphne Le Grange

Group Customer Care

Absa Bank Ltd