PC
Petrus C

1 reviews | Active since May 2024

28 May 2024, 00:07

Absa Cares!!!

With a death benefit, where one can not even add a Beneficiary, Absa refuses to pay out directly towards a funeral home.

We're not talking about millions in life insurance or any ******* activities, we're talking about my sick brother, who's other policies lapsed, had the death benefit, the only resource we gave to bury my brother, but unable to, because there are no money... NO MONEY. You asking now, who's fault is that, Well, ours all of us, caused this irresponsible careless life style of take one day at a time, but if Absa only allowed to add a Beneficiary on a death benefit, then this situation would not be here now. Please, allow us to bury my brother and make peace with his being.

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Replies (1)
Absa
Absa's reply28 May 2024, 07:15
Official
Dear Petrus Coetzee  Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically.   The reference number to your complaint is  C-***3. Kind regards, Group Customer Care Rezona Louw