kB
kobus B

1 reviews | Active since Mar 2015

08 Mar 2015, 18:32

ABSA card division - unknown charges

ABSA keep on sending me a statement with a due balance reflecting. I have not been an ABSA client for many years and have not used an ABSA card either over the past few years. <br> <br> I have tried on numerous occasions via telephone and email to address this and point their error out. No feedback from ABSA.<br> I have now received a further notice threatening legal action for unknown due funds?<br> <br> Surely this is unacceptable and I feel the public need to be warned about this before considering ABSA bank.<br> <br> I am a RMB Private bank client now and very satisfied with their service opposed to ABSA service levels, or the lack thereof.<br>

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Replies (1)
Absa
Absa's reply09 Mar 2015, 13:17
Official
Hello kbarnardcs,

Dear Customer

Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback accordingly.

We sincerely apologize for any inconvenience caused.

Kind regards

Danzig Boyce
Group Customer Care
Absa Bank Ltd