ABSA CARD DIVISION'S INCOMPETENCE

On the 6th of April, I requested that my Business Banker order me a new ABSA Corporate Credit Card. On the 26th of April I had still not received any feedback. My Business Banker then contacted ABSA Card Division to find out that the request was received but not actioned. Last week Tuesday I received an SMS to state that UTI Couriers would be contacting me within 5 working days to arrange delivery of my card. Yesterday I again contacted Card Division myself advising them that No-one had contacted me from UTI Couriers. I was advised that a message had been sent to UTI Couriers requesting that they contact me. Today I sit, desperately requiring the card, still with no feedback from Card Division or UTI Couriers. How can a person wait 1 month for a new corporate card to be delivered?