MDL
Maléne De Lange
1 reviews | Active since Nov 2020
27 Nov 2020, 11:59
Absa Card Division Management attention!!!
Hi everybody..I spoke to Deon from "Aksielyn Absa" on 20 Nov to investigate my case.So it take 5 working days.Daphne did a great job in handeling the case for Absa Card Division.But Absa Card Division Manger send a list of things that they neat from me through Daphne. I want to send a friendly invite to the Manger at Card Division handeling my case to contact me in person.I have a lot of questions before I send you any documents of mine. You disappoint me and it cost lots of fighting for you to look at the ***** on my I'd number.So please come forward and answer my questions.To trust people you must earn that person's trust.
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Replies (3)
Absa's replyOfficial
27 Nov 2020, 14:42Dear Maléne De Lange Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology . Your complaint reference number is C-***6. I will review and provide you with my specific contact details as well as your unique complaint reference number, and an expected timeframe for further feedback within the next four hours . Kind regards, Daphne Le Grange Group Customer Care
Absa's reply27 Nov 2020, 14:42
Official
Dear Maléne De Lange Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology . Your complaint reference number is C-***6. I will review and provide you with my specific contact details as well as your unique complaint reference number, and an expected timeframe for further feedback within the next four hours . Kind regards, Daphne Le Grange Group Customer Care
MDL
Maléne De Lange's updateReviewer Update
27 Nov 2020, 14:50Hi Daphne thank you for your feedback.Waiting for your update
Kind regards Maléne De Lange
Kind regards Maléne De Lange
MDL
Maléne De Lange's update27 Nov 2020, 14:50
Reviewer Update
Hi Daphne thank you for your feedback.Waiting for your update
Kind regards Maléne De Lange
Kind regards Maléne De Lange
MDL
Maléne De Lange's updateReviewer Update
28 Nov 2020, 13:37Good day everybody.Daphne reply yesterday the 27 Nov that she will come back to me in 4 hours.Nothing happens.I Iwant a letter from Absa Card Division on a Absa Letter head that state the they cleared my name a Thuworths, Identity House bonds and personal loans.I am sure I am not the only one that worked hard to look after there good credit name. So I am waiting for a letter from Card Division. It is very strange that Absa respond every time I wrote a review on Hello Peter.Other wise they just ignore the emails that I send to them. It is bad very bad, that there is not a proudness to do your job and just want the salary.People like that are very poor in values.????*Thank you to the Hello Peter team for all there support and understanding.* You make a great difference in a lot of people's lives.????????
MDL
Maléne De Lange's update28 Nov 2020, 13:37
Reviewer Update
Good day everybody.Daphne reply yesterday the 27 Nov that she will come back to me in 4 hours.Nothing happens.I Iwant a letter from Absa Card Division on a Absa Letter head that state the they cleared my name a Thuworths, Identity House bonds and personal loans.I am sure I am not the only one that worked hard to look after there good credit name. So I am waiting for a letter from Card Division. It is very strange that Absa respond every time I wrote a review on Hello Peter.Other wise they just ignore the emails that I send to them. It is bad very bad, that there is not a proudness to do your job and just want the salary.People like that are very poor in values.????*Thank you to the Hello Peter team for all there support and understanding.* You make a great difference in a lot of people's lives.????????