DK
Daniel K
1 reviews | Active since Jul 2011
15 Oct 2020, 10:51
ABSA CARD DIVISION HELPED ME
I would like to thank ABSA for being so patient with me. I was unemployed for more than 3 years, and couldn't afford to repay my outstanding credit card. I have found employment and would like to repay my outstanding arrears. I would require a new credit card, with no credit facility but only to deposit cash, to pay up the arrears and to be able to use it online for purchases. I hope this can be arranged.
Helpful (0)
Replies (1)0
Replies (1)
Absa's replyOfficial
15 Oct 2020, 11:49Dear Daniel Kruger Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology . Your complaint reference number is C-***9. I will review and provide you with my specific contact details as well as your unique complaint reference number, and an expected timeframe for further feedback within the next four hours . Kind regards,Daphne Le GrangeGroup Customer Care
Absa's reply15 Oct 2020, 11:49
Official
Dear Daniel Kruger Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology . Your complaint reference number is C-***9. I will review and provide you with my specific contact details as well as your unique complaint reference number, and an expected timeframe for further feedback within the next four hours . Kind regards,Daphne Le GrangeGroup Customer Care