ABSA CARD DIVISION CIRCUS

two months ago i had arranged for my credit card to be delivered to absa Komtaipoort so i could drive through from Maputo to collect it. I tried calling the branch the whole week with the phone just ringing, i went on the site and there was no info about any other numbers etc. I drove through to collect my card to arrive there at 09h00 and find the branch all locked up and the security advising they not opening and there no message on the door or site. I contacted card division who confirmed the card was there and would redirect it to Premier Absa Maputo at a cost to me. A week goes by 2 weeks go by and nothing at the branch. I again call card division and then get advised it was still at Komatiepoort and no one communicates with me and all were given my Mozambique cell. I arrange for the card then to be delivered to absa BAIA MALL, MAPUTO, this would be 27/12/2022, i went there today and there is no card. I again call card division and am advised that the card was only collected at the printers yesterday and may only arrive now in they not sure. ***. A simple situation to contact me and advise but all along i make the calls, it costs me money and absa just fob you off. Then they wonder why a client would move banks and insurance and other high profit value added products away from them, why should i bother staying with absa Mozambique as well after all its one bank and one system?