Absa card app ***** Department

Someone **********ly obtained an absa Credit card in my name. Contacted Absa to report. Got NO Feedback and was told min 30 days. eventually was told after many follow up emails the card is cancelled. Absa has made no effort to compensate me in anyway for bank charges I incurred or many hours spent on a telephone trying to resolve this! and I have no idea how this happened or how absa allowed this to happened. I sent a follow up Email on the 4th October to which I got no reply, again on the 24th October. I am very annoyed at this complete lack of transparency an I cannot Get hold of the person handling my Case. telephone number just rings. I also tried the general number and anyone there says they have no way for me to speak to the agent handling my case!

This has been a major inconvenience in my life and I Still am not 100% sure that this card is cancelled, because my Clearscore Credit report still shows it.

Maybe I should see a lawyer and take legal steps to show absa that I am not accepting the way this has been handled.