RB
Robert B
1 reviews | Active since Jun 2013
19 Dec 2023, 10:37
ABSA CARD
I really like absa I have most of my finance is done with them and have had no problem till know my credit card has expired and have been waiting for a new one only to be call and ask security questions that i know i have answer correctly only to be told you are not who you say you are and you need to go in to the branch really in todays day and age.all i want is my card.
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Absa's replyOfficial
19 Dec 2023, 10:51Dear Robert Bolton Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically. The reference number for your complaint is C-***3 Kind regards,Group Customer CareGodfrey Ndou
Absa's reply19 Dec 2023, 10:51
Official
Dear Robert Bolton Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically. The reference number for your complaint is C-***3 Kind regards,Group Customer CareGodfrey Ndou