NK
Nanikie K
1 reviews | Active since Aug 2019
12 Aug 2019, 09:41
Absa card
Hi Last month on the 25/07 I just logged on to my banking app, and realized that the was an amount of money that paid some Airbnb. No OTP was send to be from Absa to confirm that payment and no confirmation was sent to be from the so called Airbnb. I asked Absa to help me get the money back since it’s a bnb. Absa said they are investigating the matter thou nothing is bn been done. Plz help me to get the money back or to utilize the bnb since it paid itself with my money...
Nanikie
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Replies (2)
Absa's replyOfficial
12 Aug 2019, 15:40 Dear Client,
Thank you for bringing this matter to our attention. We will investigate the matter and provide feedback once the matter has been resolved.
Regards
Vanessa Crowe
Specialist case Manager
Customer Value Management
Thank you for bringing this matter to our attention. We will investigate the matter and provide feedback once the matter has been resolved.
Regards
Vanessa Crowe
Specialist case Manager
Customer Value Management
Best regards,
Absa's reply12 Aug 2019, 15:40
Official
Dear Client,
Thank you for bringing this matter to our attention. We will investigate the matter and provide feedback once the matter has been resolved.
Regards
Vanessa Crowe
Specialist case Manager
Customer Value Management
Thank you for bringing this matter to our attention. We will investigate the matter and provide feedback once the matter has been resolved.
Regards
Vanessa Crowe
Specialist case Manager
Customer Value Management
Best regards,
Absa's replyOfficial
12 Aug 2019, 15:41 Good day, I am Vanessa Crowe and I will be facilitating your case. Please use the following reference number: C-***5. This confirms that an incident has been logged. My email address is *** or you can reach me on *** if you need any further details.
Best regards,
Absa's reply12 Aug 2019, 15:41
Official
Good day, I am Vanessa Crowe and I will be facilitating your case. Please use the following reference number: C-***5. This confirms that an incident has been logged. My email address is *** or you can reach me on *** if you need any further details.
Best regards,