IM
Itumeleng M

1 reviews | Active since Mar 2017

04 Oct 2025, 10:05

ABSA CAR INSURANCE (Activate)

Good day,

I’d like to share feedback about my recent interaction with Sibongile regarding the new ABSA ACTIVATE car insurance.

Sibongile Malinga reached out to ask about my experience. I raised several concerns about aspects that hadn’t been clearly explained to me and was feeling unhappy about the lack of information. She listened carefully, then explained everything step-by-step, answered my questions fully, and made sure I understood how the product works. Her approach was professional, patient and very helpful.

I appreciate the excellent support she provided and wanted to acknowledge her assistance.

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Replies (1)
Absa
Absa's reply06 Oct 2025, 11:17
Official
Dear Itumeleng
It is indeed pleasing to receive complimentary remarks about our staff who have provided quality service to clients. I wish to take this opportunity to thank you for the time and effort to bring this to my attention.  Regards
Vanessa Crowe
Group Customer Care
Absa Bank Ltd