ABSA CAR INSURANCE

It is now today 12 days since they broke into my car.ABSA only responded yesterday 9 days later, with an excuse that they cant get a hold of me, but nowhere on my phone shows any miss call from them. This is the THIRD complaint I am lodging. I have submitted the claim twice already,. yesterday they promised someone will call me, to come and fix my window, so far NO ONE has called me. Im driving around with an open window.<br> <br> THIS IS PATHETIC CUSTOMER SERVICE!