TL
Thato L
1 reviews | Active since Aug 2020
03 Jan 2021, 09:34
Absa car financing ****
Absa car finance covid 19 3 month payment relief was a ****. I app**** for the relief payment and was granted one. I'm surprised when I check my statement, I was charged interest, why would you call that a relief if now I'm charges interest instead of being relived? And again my payment period was 72 months now when I check my payment period it's 79 months, I mean I only skipped 3 months, they should add 3 months not 7 months. This is the biggest **** I've seen in my entire life! Shame Absa! I argue everyone who is financing or has app**** for 3 months payment relief with Absa to double check thier statement and thoroughly scrutinize it.
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Replies (1)Absa's replyOfficial
04 Jan 2021, 13:16Dear Thato Lekaowa Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology . I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or making contact with you telephonically within the next four hours . The reference number to your complaint is C-***7 Kind regards,Rezona Louw Group Customer Care
Best regards,
Absa's reply04 Jan 2021, 13:16
Official
Dear Thato Lekaowa Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology . I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or making contact with you telephonically within the next four hours . The reference number to your complaint is C-***7 Kind regards,Rezona Louw Group Customer Care
Best regards,
