N
Nduduzo
1 reviews | Active since Nov 2021
23 Apr 2026, 21:34
Absa car finance restructured my contract without my permission
I took a car finance with absa and the contact was for 72 months then in 2021 I app**** for covid releave of 3 months and had a problem of paying for one month . That resulted in me 4 months behind so they restructured my contract and added 12 months more instead of 4 and penalties if there any i need help I feel I'm being ******
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Absa's replyOfficial
24 Apr 2026, 11:51Dear Nduduzo Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically. The reference number for your complaint is C-***2. Kind regards,Group Customer CareVanessa Crowe
Absa's reply24 Apr 2026, 11:51
Official
Dear Nduduzo Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically. The reference number for your complaint is C-***2. Kind regards,Group Customer CareVanessa Crowe