JT
Jako T
1 reviews | Active since Mar 2013
10 Sept 2020, 10:53
ABSA Cape Gate
ABSA ATM's at Cape Gate mall has been down now for moths. You wouldn't say there is something like Covid to ABSA. Apparently their customers need to contract it in their lines at ATM to qualify to make deposits or withdrawals. And just in case ABSA would like to refute this, I have the video sowing 4 out of 4 ATM's being out of commission. All that the staff at the branch is doing is shrugging their shoulders.
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Absa's replyOfficial
10 Sept 2020, 11:55Dear Jako Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology . I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or making contact with you telephonically within the next four hours . The reference number to your complaint is C-***2 Kind regards,Rezona Louw Group Customer Care
Best regards,
Absa's reply10 Sept 2020, 11:55
Official
Dear Jako Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology . I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or making contact with you telephonically within the next four hours . The reference number to your complaint is C-***2 Kind regards,Rezona Louw Group Customer Care
Best regards,