Absa can't help you unless you fall behind

Good day team

As a loyal customer for so many years I have come to a very difficult financial time and have to make the decision to sell off everything. This inc to sell my car I have pleaded to absa for assistance whether to dealers. And got on dealer that would atleast help pay more on the outstanding loan. So as a client i helped to sell the car as much as possible. But I called absa about 20 time for assistance Mr Johan is the only one that rep**** back and explained as I'm not behind on my account he can't help and refers me to a other devition. I even before that whent to the vereeniging cbd brunch and the same thing was said.

I was never behind with my car as I am loyal so was shock to find out to be help I needed to be. As a client a reached out to absa and asked for assistance but no one is calling back or wants to help. I can not afford the car any more. And is expected to not pay my account first to be helped. Should I just leave the car at a absa bruch and let them repo it? Should I a *******ly let some one drive my car and make the payment? Absa this is very bad I'm leaving on Monday if you don't assist you you can come get your car at out church or call me I will tell you where to find your car . I reached out but now one is helping

Very disappointed

P SWANEPOEL