BS
Barry S
1 reviews | Active since Apr 2020
10 Apr 2020, 19:40
Absa can't deliver on advertised peomise
We were sent a absa cash send 2 hours ago for food. We have still not received SMS and now we can not go out to go even if it comes through now. The last one I was sent came through nearly 24 hours afterwards. This is not what absa promise.
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Absa's replyOfficial
14 Apr 2020, 12:04Dear Berry Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology . I will review and provide you with my specific contact details as well as your unique complaint reference number, and an expected timeframe for further feedback/resolution via email or making contact with you telephonically Kind regards,Lebogang Mashiane Group Customer Care
Absa's reply14 Apr 2020, 12:04
Official
Dear Berry Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology . I will review and provide you with my specific contact details as well as your unique complaint reference number, and an expected timeframe for further feedback/resolution via email or making contact with you telephonically Kind regards,Lebogang Mashiane Group Customer Care