ABSA CANT BEAT FNB ON SERVICE....

I HAVE OPENED A BUSINESS ACCOUNT IN MAY WITH ABSA AND REQUESTED A PERSONALIZED CARD AND WAS PROMISED THE CARD WILL BE AVAILABLE IN 6-7 DAYS AND I WOULD GET AN SMS TO COME FETCH THE CARD WHICH I DIDNT GET AND AFTER 3 WEEKS I DECIDED TO VISIT THE BRANCH AND WAS A GIVEN A NON PERSONALIZED CARD AND WAS PROMISED THE PERSONALIZED IS ON ITS WAY AND WONT BE CHARGED FOR IT, AM STILL WAITING ON THE CARD TILL TODAY.