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KN
Kolekile N

1 reviews | Active since Jul 2021

08 Jul 2021, 10:00

Absa can't be trusted at all.

Absa cannot be trusted at all. Last year I had a ********** credit card account of R130 000 which I log a dispute after long fight with you . Experian fought for me nd it was removed.. A day after I check my report I saw another one for R2700 tried to log a dispute but you are refusing to provide the proof to the credit bureaus.. You are nothing but a heartache to my life.. Please remove the credit card from my report I had never open any with you ..

Stop being selfish here and remove the account in order for me to get on with my life.. I will never bank you even if you are the last bank in the world ..

I will make sure I publish this to all social media if you don't respond .

Kind regards

0
Replies (3)
Absa
Absa's reply08 Jul 2021, 13:16
Official
Dear Kolekile, Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology for the inconvenience caused. Your case reference number is C-***3. I will review the matter, and provide you with an expected timeframe for further feedback within the next hour.  Kind regards,
Basani Hlungwane
Group Customer Care
 Absa Bank Ltd 
Sales Force.

Best regards,

KN
Kolekile N's update08 Jul 2021, 22:40
Reviewer Update
Hi Basani


Thank you for getting back to me.I am waiting and hoping this matter will be resolved before Monday the latest.

Kind Regards
KN
Kolekile N's update20 Jul 2021, 16:59
Reviewer Update
Hi Basani

Will you please attend to all Bureaus by removing the credit card that was not even listed on Experian when I was logging a dispute on Compuscan, yet now that Both are removed is reflecting the one for R115 000 please.

This is not fair and this is the last time I am requesting you to remove this..

The worse and irritating part this credit card was not even reflecting on experian when I was disputing it on Compuscan 2020..

Suddenly is now back just after a day I logged a dispute on both platforms for the latest one.. Guys stop playing games with peoples lives..

Believe me I won't let Abs a get away with this i will report it to all the media platforms to inform people how cruel you are.

Looking forward on your response.

Kind Regards.